Overview

This project had suffered severe flood damage resulting in a total loss claim.  Due to the flood, the property needed to be stripped back to allow specialist drying due to signs of mould throughout.  

‘Sadly, the homeowner had passed away during the claim process, so the responsibility for reinstatement was dealt with by the relatives.  The relatives were unable to travel to the project due to the distance they lived, so CTC sent regular video updates to keep them informed.

CTC completed the project within the given time frame and exceeded our clients’ expectations returning the property to an exceptional standard.

Work included:

  • Internal strip out
  • Kitchen replacement
  • Bathroom replacement
  • Full reinstatement
  • Decorations
  • External decking
  • All joinery

Client testimonial:

‘’Terry was courteous and responded to messages promptly throughout, ready to provide information on sourcing product choices and ideas that fit the project. He has been happy to provide helpful explanations when questions arising were not understood. Additionally, he provided photo and video updates which were particularly helpful as we are at a distance’’.

 

‘’The work appears to have been carried out and finished to a high standard, as attested to repeatedly by the estate agents visiting to provide probate valuations’’.

 

‘’Everything was left very tidy and clean. I wished your company worked in our area’’.

Location

Belvedere, Kent

Client

Insurance Claim

Description

Escape of water

Project Value

Undisclosed

Programme

10 weeks

PROJECT GALLERY